Insights listing

CxO Insight

Automation: Moving CX from engaging with service providers to deep interaction with products

Telstra’s Angela Logothetis explains to Contributing Editor Annie Turner how the next phases in automation are to constantly evolve customers’ experiences of using cloud, edge and network products. Angela Logothetis is Executive Group Owner of Edge, Cloud and Industrial Networks at Telstra, which encompasses dedicated and private networks. Her job is to accelerate the adoption […]