Communication service providers (CSPs) have been trying to reinvent themselves for many years. First, they tried to become media companies as video delivery switched from satellite and terrestrial to broadband. Then they tried to become digital service providers (DSPs), expanding beyond the confines of connectivity into adjacent domains such as cloud, finance, and security. Lately, the talk has been of converting from telcos to techcos, with one eye on the heady valuations given to companies that purport to provide technology, even though this may be as simple as a food delivery app.
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