Customer Centricity Archives - FutureNet World

Orange puts automation at the heart of telecoms’ future fortunes

Automation has been absolutely everywhere in the welter of announcements made at and around MWC writes Contributing Editor Annie Turner At Orange Capital Markets Day, the week before Mobile World Congress 2023 (MWC), Christel Heydemann, CEO of Orange Group, laid out her strategy after 10 months in the job. She observed that operators cannot make […]

5G Automation and Intelligent Edge, Automated Service Orchestration, Autonomous Networks, Customer Centricity, Intelligent OSS , Service Assurance & AI, Zero Touch Automation

3rd March 20233rd March 2023

Microsoft reportedly invests $10 bn in ChatGPT, DT hits €100bn market cap

AI and automation seem to be entering a new era, generating headlines the world over as 2023 began, writes Contributing Editor Annie Turner OpenAI’s ChatGPT (short for Generative Pre-trained Transformer) automation tool has taken the... Read more

5G Automation and Intelligent Edge, Automated Service Orchestration, Autonomous Networks, Customer Centricity, Intelligent OSS , Service Assurance & AI, Zero Touch Automation

2nd February 20232nd February 2023

Why being data driven is a must to give customers what they deserve

As part of our data-driven blog series, we spoke to Alaa Malki, Chief Technology Officer, Mobily, to discuss the CSP’s journey and how it empowers them to better meet the needs of their customers. Being... Read more

Customer Centricity

17th January 202318th January 2023

Microsoft ups the Open RAN ante, SA and private 5G to rise in 2023

As a tumultuous 2022 ends, network automation and intelligent operations went out with a bang... Read more

5G Automation and Intelligent Edge, Automated Service Orchestration, Autonomous Networks, Customer Centricity, Intelligent OSS , Service Assurance & AI, Zero Touch Automation

5th January 20235th January 2023

ETSI says network automation can improve telcos’ finances

Annie Turner, Contributing Editor, rounds up news from October and reports that while network automation... Read more

5G Automation and Intelligent Edge, Automated Service Orchestration, Autonomous Networks, Customer Centricity, Intelligent OSS , Service Assurance & AI, Zero Touch Automation

1st December 20222nd December 2022

Announcing the FutureNet World 2023 Advisory Board

FutureNet World is excited to unveil the 2023 Advisory Board, a group of 22 senior... Read more

5G Automation and Intelligent Edge, Automated Service Orchestration, Automation and Sustainability, Autonomous Networks, Customer Centricity, Intelligent OSS , Service Assurance & AI, Zero Touch Automation

3rd November 20224th November 2022

Vodafone announces slew of ambitious Open RAN plans with multiple partners

The operator is looking beyond accelerating its own Open RAN goals to those of Europe... Read more

5G Automation and Intelligent Edge, Automated Service Orchestration, Autonomous Networks, Customer Centricity, Intelligent OSS , Service Assurance & AI, Zero Touch Automation

3rd November 2022

Cloud infrastructure market on the up, service assurance gets a makeover

It’s been a busy month for new products and solutions that will power future networks.... Read more

5G Automation and Intelligent Edge, Automated Service Orchestration, Autonomous Networks, Customer Centricity, Intelligent OSS , Service Assurance & AI, Zero Touch Automation

5th October 20225th October 2022

Network slicing Down Under, revitalised BSS/OSS and very different greenhouse effects

Contributing Editor Annie Turner looks at some of the market and technology moves around network... Read more

5G Automation and Intelligent Edge, Automated Service Orchestration, Autonomous Networks, Customer Centricity, Intelligent OSS , Service Assurance & AI, Zero Touch Automation

8th September 20228th September 2022

BT private 5G partnership buoys Ericsson, while declarative code gets a grip

Contributing Editor Annie Turner looks at some of the market and technology moves around network... Read more

5G Automation and Intelligent Edge, Automated Service Orchestration, Autonomous Networks, Customer Centricity, Intelligent OSS , Service Assurance & AI, Zero Touch Automation

6th June 20226th June 2022

Google moves further into telco, HPE automates the RAN and DISH ponders 5G deadline

The Linux Foundation, the open source community, said it has formed project Nephio in partnership... Read more

5G Automation and Intelligent Edge, Automated Service Orchestration, Autonomous Networks, Customer Centricity, Intelligent OSS , Service Assurance & AI, Zero Touch Automation

6th May 2022