Keith serves as the Chief Customer Officer for Enterprise, Singtel Singapore, overseeing sales, marketing, product development, and service delivery within the enterprise division. His leadership is pivotal in driving strategic direction and ensuring excellence in all aspects of the business.

Prior to his current role, Keith was the Managing Partner at Business Excellence & Global Business within NCS, focusing on risk and governance, operations, and delivery. His leadership ensured compliance, operational efficiency, and high-quality practices across the board. His vast experience includes managing delivery teams and critical projects across the Asia Pacific region, significantly contributing to the stability and success of NCS and its clients.

Before that, Keith was part of the Singtel EDMS team, where he played an instrumental role in transforming and growing the infrastructure business for Singtel, NCS, and Optus. His extensive experience in managing Enterprise Managed Services and outsourcing services has been pivotal in advancing the Government and Enterprise market spaces in Singapore and the Asia Pacific region.

Keith brings with him over 30 years of experience in the IT sector across MNCs such as HP, Oracle, and Sun Microsystems where he held various senior leadership positions. In HP Singapore, Keith was the General Manager of Enterprise Services and Director of Sales for the global and strategic clients in Singapore. Keith’s focus was to leverage HP’s deep industry knowledge and global capabilities to help enterprise and government clients manage their IT Outsourcing Service’s needs.