Prabhat Dubey has more than 20 years of experience in telecommunications industry. In his current role as GM CXX – Product and Technology at Vodafone Idea, he is responsible for strategic planning and architecture of Customer Experience Management and service assurance solutions to improve service experience of customers. Prior to Vodafone Idea, Prabhat has worked in R&D division of Alcatel Lucent, Navini Networks and Hughes Software Systems, developing software for embedded systems in Datacom and wireless Networks domain.

Prabhat has an MBA from University of Texas at Austin and holds M.Tech in Electrical Engineering from Indian Institute of Technology, Kanpur.