Puru Dwarakanathan

Puru Dwarakanathan

General Manager IT Strategy & Architecture, MTN Group

Purushottaman Dwarakanathan is a seasoned technology leader with over two decades of experience in the telecommunications and technology industry. Since 2010, he has been an integral part of the MTN Group, a leading pan african mobile operator and is currently the General Manager of IT Strategy and Architecture.

At MTN Group, Purushottaman has spearheaded large-scale transformation programs, driving value creation through the delivery of new revenue streams, superior customer experiences, and operational efficiency. He has played a pivotal role in transitioning MTN Group’s tech strategy from a ‘digital operator to a techco’ to realize the ambition of PlatformCo business.

Prior to joining MTN Group, Purushottaman held tech leadership roles at Nokia Siemens, where he led large-scale MVNO, consulting, and integration programs across the Asia-Pacific and European regions. Earlier in his career, he worked in core software development for the telecommunications, media, and technology sectors at companies such as Convergys IMG and CSC.

Purushottaman has a proven track record of leveraging emerging technologies to solve complex challenges and drive business growth. In 2018, he onboarded MTN Group onto the CBSG blockchain consortium and the Hyperledger consortium, establishing value through the adoption of new technologies. Recently, he led the implementation of a GenAI-based customer experience chatbot and employee chatbot for Tier 1 operations, leveraging MTN Group’s partnership with Microsoft, which was a Microsoft showcase at MWC 2024 – to showcase the impact of GenAI in a telco enteprise.

Beyond his corporate role, Purushottaman is actively involved in the startup ecosystem. Since 2020, he has been a limited partner at Loyal VC, and since 2022, he has served as a VenturePartner at WeFoundersCircle (India’s leading venture accelerator), providing consulting and advisory services to startups across various sectors, from healthtech, agritech,fintech, mobility to deeptech.

Purushottaman holds a Master’s degree in Computer Science and has completed executive programs in leadership, general management from INSEAD, a post-graduate certificate program in business management from IIM-Kozhikode, as well as several executive certifications in AI strategies, blockchain, and innovation from prestigious institutions such as Kellogg, MIT, INSEAD, and Berkeley Haas.

 

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