Teresa is the Chief Analyst and founder of telecoms industry analysts Omnisperience. She has over 25 years’ experience in the telecoms and technology markets and is a renowned expert on SME and enterprise telecoms, customer communications and experience. Teresa has a strong background in telecoms software including business support and operational support systems and the processes these support. Teresa has advised a large number of telecoms industry players including operators, software vendors, outsourcing providers, network equipment providers, VCs and consultancies. She previously held senior positions at Analysys Mason, Chorleywood Consulting, Informa and Ovum. She is a judge of the GSMA Global Mobile Awards (GloMo’s) the World Communications Awards, and for the UK Cloud awards.