As leader of OSS Business Unit at Rakuten Symphony, Vivek leads the charge in building products that enable Telecom companies to disrupt and transform the way networks are built, operated, and evolved. With over 30 years of experience across the telecom and technology landscape, he brings a rare blend of strategic foresight, technical expertise, and business acumen that perfectly aligns with Rakuten Symphony’s bold vision for the industry.

In his previous stint at British Telecom, Vivek played a transformative role over 16 years—shaping technology strategy, building Telco cloud and Automation platforms, leading large-scale digital transformations, and delivering innovative solutions across multiple business units in both the UK and India. His ability to navigate complex challenges while uniting cross-functional teams around a shared vision made him a key architect of BT’s modernization journey.

Prior to Rakuten Symphony, Vivek also held senior leadership roles at Wipro, where he championed innovation-led growth, mentored high-impact teams, and drove outcomes that created tangible business value for global clients.

Vivek’s extensive leadership experience, coupled with his deep understanding of the telecom ecosystem, positions him uniquely to propel Rakuten Symphony’s OSS Business Unit into its next era of global scale, performance, and innovation.