Zeyad Abuhelal

Zeyad Abuhelal

Performance Director, stc

Zeyad brings a wealth of experience in performance management related to stc services in the network domain. His expertise encompasses a wide range of areas, including customer experience, network assurance, service and network automation, 5G PCC (policy & charging control), Cloud, private networks, Omni Channels, and more. With a strong focus on preparing for the 5G future, he actively engages in close collaboration with vendors worldwide. By leveraging these strategic partnerships, he crafts innovative transformation strategies that drive the organization forward.

Zeyad’s innovative use case of AI/ML combined with hyper-automation in the live network for large-scale events was recognized by Telecom Review as the Most Innovative Middle Eastern Product/Service of 2022.

FutureNet Middle East & North Africa 2024

Day One
Tuesday 14 May 2024
Go to session
Panel: Integrating Gen AI to develop smarter networks and transform customer experience