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New Operating Models



CxO Insight

Aligning strategy, operations and infrastructure is the secret of success

Tony Geheran, COO at TELUS, tells Annie Turner how the company is making innovative use of its assets in new domains, hitting its stride with GenAI and how it all started with a desire to improve the customers experience Tony Geheran became Chief Operations Officer at global technology company, TELUS, in 2021, two decades after […]

Wake up Neo…

Contributed by Sam Keys-Toyer, Head of Business and Portfolio Development, Managed Services Networks, Ericsson. The... Read more